QUALITY POLICY

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QUALITY POLICY

To provide services that meet our guests' requirements in terms of satisfaction and trust, we pursue quality.

Quality Principles

  1. 1. We provide services with the spirit of "Omotenashi" (defined as the art of selfless hospitality).
  2. 2. We keep our guests safe and protect their assets.
  3. 3. We provide our guests with clean and hygienic space.

We work to build continuous quality improvement and please our guests consistently.
To provide our guests with refreshment and lovely start to the day, we make small improvements daily.

We interact with our guests to improve the service we offer.

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RESERVATION

We guarantee you always get the lowest price
when you reserve a room
through Official Hotel Grand City website.

CONTACTTEL.+81-3-3984-5121